Return Policy & Process:

  When returning an item, please take note of all the following as we remain firm on our return policy with all of our customers.

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• Shipping will not be refunded on any returned items and returned shipping cost is the responsibility of the customer when shipping items back to us. 

• We do not need to be notified of any return(s) prior to sending them to us.

• We do not offer refunds. NO EXCEPTIONS. Store credit may then be used to purchase that same item in a different size or a completely different item. Store credit never expires.

• Store credit will be given for the purchase price of all eligible returned merchandise (see below and note ALL steps on how a return is eligible).​​

              -Returns must be received in original, unused condition with tags ATTACHED and a copy of or the original packing slip (return form) included & thoroughly completed. If you can not locate the original invoice, please print and include a copy of the order confirmation emailed to you. Returns received without supporting documentation will be delayed in receiving store credit.

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• Returns must be postmarked within 15(fifteen) days of the date you received your shipment. No Exceptions. Any returns postmarked after 15 days of the date you received will be rejected, and you will be required to pay a re-shipping fee to receive your merchandise back.

• CLEARANCE & ACCESSORIES SALES ARE FINAL AND ARE NON-RETURNABLE. WE ENFORCE THIS POLICY STRICTLY. STORE CREDIT WILL NOT BE GIVEN FOR RETURNED ITEMS MARKED AS ACCESSORIES, CLEARANCE OR SALE ITEMS. THESE ITEMS ARE INDICATED WITH A PRICE ENDING IN $0.99.

• Due to high order volume, we do not process exchanges.​

• If an item has stains, smells of smoke of any kind (Cigarette, Marijuana, fire) perfume, or deodorant, has animal hair or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee.

• Store credit is issued within 5 business days of the return arriving at the office. You are notified via email that store credit has been issued, along with instructions on how to redeem it. It will be located behind "Use store credit" under the payment method on the checkout page.

• ANY ITEMS REJECTED FOR A RETURN WILL REQUIRE A RESHIPPING FEE. IF WE DO NOT RECEIVE THE RESHIPPING FEE WITHIN 7 DAYS, WE WILL DONATE ALL ITEMS TO CHARITY. 

 

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Please MAIL returns to:

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Baddies R Us

Attn Returns  

1073 Peach Blossom Circle  

Burton, Mi 48509

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HOLIDAY RETURN POLICY:

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Orders placed on or between Nov 21st and Dec 24th will be eligible for return Jan 15th. Holiday returns must be postmarked no later than Jan 15th. ALL OTHER RETURN GUIDELINES STILL APPLY.

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DEFECTIVE OR DAMAGED MERCHANDISE:

 

Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt.NO EXCEPTIONS. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any store credit or refund. 

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DEFECTIVE /DAMAGED ITEMS PROCESS:

 

• Use your smartphone to take pictures of the defective or damaged area and email the images to Natiashah@baddiesrus.com including the tag in the image showing it is still attached.

• Indicate "Defective" or "Damaged" in the subject line.

• Include the first and last name on your Baddies R Us account, order #, and product code/name of the item. 

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You will receive a response from our customer support team within 24 hours.​

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Thank you again for your business!

 

 

All the Best,

 

Your Baddies R Us Team